PRIVACY POLICY

 

At Lemon Tree Cakes, I am committed to maintaining the trust and confidence of my visitors to my website and subscribers to my newsletter. In this privacy policy, I have provided lots of detailed information on when and why I collect your personal information, how I use it and how I keep it secure.

PERSONAL INFORMATION I COLLECT

When you visit the site, I automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. 

This is collected using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org

"Log files" track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

"web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the site.

Additionally when you make a purchase or attempt to make a purchase through the site, I collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as "Order Information"

SHARING YOUR PERSONAL INFORMATION

I share your personal information with third parties to help me use your personal information, for example:
  • I use Shopify to power my online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy
  • I also use Google Analytics to help me understand how my customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy
  •  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

MAILING LISTS

I would like to send you news, offers and information through my newsletter. To do this I will need some personal information from you such as your name and email address. I use this data to email you about products I am selling and anything else I feel is relevant or of interest to you.

You have the option to unsubscribe from the newsletter at any time, either by clicking the unsubscribe link at the bottom of any of my emails or by emailing info@lemon-tree-cakes.co.uk 

Once you unsubscribe from my emails, I will delete all data I have on you and it will be removed from my system permanently.

DATA RETENTION

When you pace an order through the site, I will maintain your order information for my records unless and until you ask for the information to be deleted.

ACCESS TO YOUR PERSONAL INFORMATION

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updates or deleted. If you would like to exercise this right, please contact me through the contact information below.

Additionally, if you are a European resident I note that I am processing your information in order to fulfill contracts I might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. 

CHANGES TO THIS PRIVACY POLICY

I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

 

COOKIE POLICY

Lemon Tree Cakes uses cookies on www.lemon-tree-cakes.co.uk. By using this website, you consent to the use of cookies.

WHAT ARE COOKIES

Cookies are small pieces of text sent by your web browser by a site you visit. They allow me to give you the best browsing experience and help me understand how you use my site, and which parts of the site you find most useful or interesting, as well as recognizing you each time you visit my website.

Cookies are either:
Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser. they do not collect any personal data from your computer; or
Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created to when you visit that website again.

THIRD PARTY COOKIES

In addition to our own cookies, I may also use various third parties cookies to report usage statistics of service, deliver advertisements on and through the service, and so on.

YOUR CHOICE REGARDING COOKIES

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features I offer, you may not be able to store your preferences, and some of the pages might not display properly.

You can learn more about cookies at:
http://www.allaboutcookies.org

CONTACT DETAILS

Full name: Lemon Tree Cakes
Email address: info@lemon-tree-cakes.co.uk 
Registered address: 101 Marula House, 28 Bridle Mews, London E1 8ZE

It is very important that the information I hold about you is accurate and up to date. Please let me know if at any time your personal information changes by emailing me at info@lemon-tree-cakes.co.uk

Last updated: 10th February 2021